Frequently Asked Questions (FAQ)
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Mattresses and Mattress Information
- Are all of your beds new?
- What are the differences between Firm/Plush/Pillowtop mattresses?
- What is the difference between comfort and support?
- What does each comfort rating mean?
- Do you have a list of all mattresses by comfort rating?
- What are the measurements/dimensions of different mattress sizes?
- Your bed names don't match the ones in my local store. Can you help me compare them?
- I would like to lay down on one of your beds. Where are your showrooms located?
- How have Sealy mattresses changed over time?
Policies
- How are your comfort returns handled?
- What if I need to file a warranty claim?
- What is the Warranty on your Sealy mattresses?
- What is the Warranty on your Simmons mattresses?
- What information do you collect during the checkout process and what do you do with it?
Care
- How do I care for my mattress? What if I spill something on it?
- Do I need to flip or rotate any of your mattresses?
- What do I do with the law labels on my bed?
Box Springs and Frames
- Should I purchase a high or low profile box spring/foundation? What is the difference?
- What type of Bed Frames do you carry?